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Here are the published Q&As of that category.
Requested and Answered by Therez on Oct-22-2008 11:40 (3319 reads)
Yes, we do. For orders shipped outside of the United States, the client is required to pay the shipping and handling fees as well as any duty and taxes that may be assessed upon pick-up of the package in your country.
Requested and Answered by Therez on Oct-22-2008 11:42 (2754 reads)
We require specific body measurements in order to custom make your dress. When providing your measurements, we encourage you to go to a seamstress, tailor or anywhere else you can have them taken by a professional. We will send you our Size Specification sheet to record your measurements and to reference as a guide.
Requested and Answered by Therez on Oct-22-2008 11:43 (2900 reads)
All gowns are made to order. There are no returns or exchanges on any items once you receive them. Please refer to MAKING OF A GOWN to understand the design and production process.
It is our mission to make sure that each and every dress we ship fits each client perfectly. Once you receive your dress, if you find you need any alterations, you can send the dress back to us and we will make all adjustments, at no cost to you, and return the your dress to you within 7 days.
Requested and Answered by Therez on Oct-22-2008 11:44 (2666 reads)
You must advise us of your weight loss plans at the time you place your order. Someone from our staff will contact you two weeks prior to your ship date for an update on your new measurements, we will then make the size alterations to your dress before we ship it to you.
It is our mission to make sure that each and every dress we ship fits each client perfectly. Once you receive your dress, if you find you need any alterations, you can send the dress back to us and we will make all adjustments, at no cost to you, and return the your dress to you within 7 days.
Requested and Answered by Therez on Oct-22-2008 11:45 (2791 reads)
It is our mission to make sure that each and every dress we ship fits each client perfectly. Once you receive your dress, if you find you need any alterations, you can send the dress back to us and we will make all adjustments, at no cost to you, and return the your dress to you within 7 days.
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